Warranty Information

At SpecTech, we're proud of every system we build and every repair we carry out.

Our warranty reflects the confidence we have in our workmanship and our commitment to supporting customers long after the job is complete.

Custom PC Workmanship Warranty

Every custom-built PC includes a 3-Year Workmanship Warranty.

This covers the quality of the assembly, installation and workmanship carried out by SpecTech.

If a fault develops as a result of our workmanship during this period, we'll resolve it as quickly as possible at no additional labour cost.

Manufacturer Warranties

Every component supplied by SpecTech is also covered by its individual manufacturer's warranty.

Warranty periods vary depending on the manufacturer and product.

For complete custom systems built by SpecTech, we'll manage manufacturer warranty claims (RMA requests) on your behalf wherever possible, making the process as straightforward as we can.

For individual upgrades or replacement components, we're always happy to provide guidance and assistance. However, depending on the product or supplier, customers may occasionally be asked to deal directly with the manufacturer.

Repair & Upgrade Workmanship Guarantee

Repairs and hardware installations carried out by SpecTech include a 90-Day Workmanship Guarantee.

This covers faults directly related to the work we have carried out.

It does not replace or extend the manufacturer's warranty on replacement components.

What Isn't Covered

Our workmanship warranty does not cover:

  • Accidental damage

  • Liquid damage

  • Physical misuse

  • Power surges

  • Unauthorised modifications or repairs (including damages/ Failure as a result of overclocking)

  • Software issues unless specifically included within the original service

  • Malware or viruses

  • Normal wear and tear

  • Faults relating to third-party hardware not supplied or installed by SpecTech

Making a Warranty Claim

If you believe you're experiencing a warranty issue, simply contact us with:

  • Your name

  • Approximate purchase or repair date

  • A description of the issue

We'll work with you to diagnose the problem and advise on the next steps as quickly as possible.

Our Commitment

Technology should be reliable.

When something goes wrong, we believe support should be just as reliable.

That's why we aim to provide honest advice, straightforward communication and practical solutions throughout the lifetime of your system.

Your Statutory Rights

This warranty is provided in addition to your statutory rights and does not replace or limit your rights under UK consumer law.

Need Help?

If you have any questions about your warranty or you're unsure whether something is covered, please get in touch.

We'll always be happy to help.